Working offline, syncing and switching phones

#Offline

After you sign in once, LPG POS works without internet. You can sell, collect payments, receive stock and record expenses. The Offline badge shows when the phone has no connection. Nothing is lost: the work is stored on the phone.

#Sync

When the phone is online, your work is sent to your account in the background (on Basic, Pro and trial plans). You do not need to press anything. If you use the web app or a second phone, they receive the same data.

Tip: Open the app once a day with internet on so that your records are saved to your account.

#Backups

• Cloud backup is automatic on Basic, Pro and trial plans.
• Backup to file (Pro) saves an encrypted file you can keep. Restore it only in the same app.

#Logout

Logout does not delete your shop's data from the phone. Signing back in with the same account gets you straight back to your shop. Signing in with a different account starts a clean shop for that account.

#Change to a new phone

1. On the old phone, open the app once with internet on, so everything is saved.
2. Install LPG POS on the new phone and sign in with the same account.
3. Your shop comes back. If you use a Bluetooth printer, pair it again on the new phone.

#Two phones

You can sign in to the same account on more than one phone (on plans with cloud sync). Changes sync between them when both are online.

#If you reinstall the app

Sign in with the same account and your shop returns. If the app ever shows a sign-in problem right after a reinstall, update to the latest version of the app and try again.